About · reluv.co.uk
Good clothes deserve a longer life.
Reluv is a UK marketplace for pre-loved and new fashion, books, homeware, toys and more. We built it because too many well-made things end up forgotten, and because buying pre-loved should feel as straightforward as buying new.
What we believe
Built on a few simple ideas.
Real sellers, not a warehouse
Every piece on Reluv comes from someone who chose to pass it on, whether that is an individual clearing a wardrobe or a small independent seller. No mystery bundles. Seller identity is verified and payment is held securely by Stripe until you're satisfied.
Every transaction is protected
Payments are held securely by Stripe until the buyer confirms the item arrived as described. Disputes are handled fairly. Most resolve within 48 hours.
Good for your wardrobe, and theirs
Buying second-hand is one of the simplest ways to reduce fashion's footprint. We built the infrastructure to make it as easy as buying new.
Quality over volume
Reluv is not a bin-end sale. It's for pieces worth passing on: cared-for, fairly priced, honestly described.
Company & legal
A real company, run in the open.
Who operates Reluv
Reluv is operated by Reluv Ltd, a company registered in England and Wales.
Company number: 17271596
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Registered with the Information Commissioner’s Office (ICO) as a data controller, registration ZC182698.
Contact: legal@reluv.co.uk
People make the decisions
Automated checks help us spot potential problems, but they only ever raise a flag. They never act on their own. Every decision that affects you, from dispute outcomes to account actions, is reviewed and made by a person.
Want to know how we keep things safe?
Payment protection, disputes, returns: all documented.